How to track emails sent in Outlook
| Total Add-in Solution for Outlook, totle Aug. 4, 2022 12:42 |
How do you determine if the recipient has read your email?
Outlook itself provides a way to find out if an email has been read.
In Outlook's Options > Mail > Tracking menu, there are options that allow you to request confirmation that the recipient received and read the message.
1) Checking whether the message has been delivered to the recipient's email server
This is an option that will send you a separate email notification indicating whether the email you sent was successfully delivered.
Separately sent Outlook message delivery notification email
2) Checking whether the recipient has read the message
This is an option that allows you to check whether the recipient has read the email you sent. You will get the Read: Outlook read receipt confirmation email if the recipient clicks the "Yes" button on the read receipt confirmation pop-up window.
The read receipt confirmation pop-up window shown to the recipient
Since recipients click No in this pop-up window in most cases, it is difficult to determine whether the email has been delivered successfully. In fact, such pop-up windows may be distressing for the recipients.
But with totle's Read Receipt function,
you can track emails without disturbing the recipients.
How to use the totle Read Receipt function
1. In Outlook, click New Email and then the Message tab.
2. From the totle menu, click Sending Options and check Read Receipt.
3. If you send an email with the Read Receipt function enabled, you can easily determine when and how many times the recipient viewed the message from which client.
4. The Read Receipt function is set to disabled by default; if you wish to use this function, you must enable it before sending an email.
Where can I track the emails?
After enabling Read Receipt and sending an email, you can track emails in a variety of ways.
1. Notifications
☞ You can open Notifications when you want to confirm read receipts and the list of newly sent emails after enabling Read Receipt.
☞ Click Notifications on the initial Outlook screen's totle menu.
☞ Among the two checkboxes at the bottom of Display, check the Read Receipt checkbox to view the details of read messages only.
2. Read Receipt icon
☞ Click Read Receipt in the totle menu at the top of Outlook.
- In the pop-up window, you can track all emails sent with the Read Receipt function enabled.
☞ Also, you can check all information, from information about the sender, recipient, and subject of the email to whether the email has been read, the date and time the email was composed, and the date and time the recipient read the email.
- All Read Receipt pop-up window
3. Sent Items
☞ If you want to view details on the read receipts of a specific email, you can do so by clicking Read Receipt in Sent Items.
- Click Read Receipt in Sent Items to view details on read receipts
☞ In Sent Emails, open the email for which you wish to confirm read receipts and click the Read Receipt icon in totle.
- Sent Items → Open the email for which you wish to confirm read receipts → Click Read Receipt
☞ You can view in detail the read receipts of a specific email by clicking Read Receipt within the sent email.
☞ You can view the recipient's email address, name, the date the message was read, and the number of views, as well as client information values.
☞ Also, if you click Result Analysis at the top of the pop-up window, you can check the detailed analysis result of the delivery for the sent email. If you wish to save the read receipt data as a file, click Export CSV.
Learn more about how to analyze the results of emails sent by group
in the following post!
Download totle now to use the Read Receipt and Notifications functions!
Download
How to track emails sent in Outlook
| Total Add-in Solution for Outlook, totle Aug. 4, 2022 12:42 |
How do you determine if the recipient has read your email?
Outlook itself provides a way to find out if an email has been read.
In Outlook's Options > Mail > Tracking menu, there are options that allow you to request confirmation that the recipient received and read the message.
1) Checking whether the message has been delivered to the recipient's email server
This is an option that will send you a separate email notification indicating whether the email you sent was successfully delivered.
Separately sent Outlook message delivery notification email
2) Checking whether the recipient has read the message
This is an option that allows you to check whether the recipient has read the email you sent. You will get the Read: Outlook read receipt confirmation email if the recipient clicks the "Yes" button on the read receipt confirmation pop-up window.
But with totle's Read Receipt function,
you can track emails without disturbing the recipients.
How to use the totle Read Receipt function
1. In Outlook, click New Email and then the Message tab.
2. From the totle menu, click Sending Options and check Read Receipt.
3. If you send an email with the Read Receipt function enabled, you can easily determine when and how many times the recipient viewed the message from which client.
4. The Read Receipt function is set to disabled by default; if you wish to use this function, you must enable it before sending an email.
Where can I track the emails?
After enabling Read Receipt and sending an email, you can track emails in a variety of ways.
1. Notifications
☞ You can open Notifications when you want to confirm read receipts and the list of newly sent emails after enabling Read Receipt.
☞ Click Notifications on the initial Outlook screen's totle menu.
☞ Among the two checkboxes at the bottom of Display, check the Read Receipt checkbox to view the details of read messages only.
2. Read Receipt icon
☞ Click Read Receipt in the totle menu at the top of Outlook.
☞ Also, you can check all information, from information about the sender, recipient, and subject of the email to whether the email has been read, the date and time the email was composed, and the date and time the recipient read the email.
3. Sent Items
☞ If you want to view details on the read receipts of a specific email, you can do so by clicking Read Receipt in Sent Items.
☞ In Sent Emails, open the email for which you wish to confirm read receipts and click the Read Receipt icon in totle.
☞ You can view in detail the read receipts of a specific email by clicking Read Receipt within the sent email.
☞ You can view the recipient's email address, name, the date the message was read, and the number of views, as well as client information values.
☞ Also, if you click Result Analysis at the top of the pop-up window, you can check the detailed analysis result of the delivery for the sent email. If you wish to save the read receipt data as a file, click Export CSV.
Learn more about how to analyze the results of emails sent by group
in the following post!
Download totle now to use the Read Receipt and Notifications functions!
Download